Terms of Service
Article 1 (Purpose)
- These terms and conditions aim to define the rights, obligations, and responsibilities of YIYOL (hereinafter referred to as "the Company") and users, as well as other necessary matters related to the use of the services provided by the Company.
Article 2 (Definitions)
- The definitions of terms used in these terms and conditions are as follows:
- "Service" refers to the services provided by YIYOL, which are accessible to "Users" regardless of the type of device used (including PCs, TVs, mobile devices, and various other wired or wireless devices). It includes all services related to YIYOL, such as web and app services provided by the "Company."
- "User" refers to both members and non-members who access the "Service" provided by the "Company" under these terms and conditions.
- "Member" refers to a customer who accesses the "Service," enters into a usage agreement with the "Company" under these terms and conditions, and utilizes the "Service" provided by the "Company."
- "ID" refers to the email address determined by the "Member" and approved by the "Company" for identifying the "Member" and utilizing the "Service."
- "Password" refers to a combination of characters or numbers set by the "Member" to confirm their identity as the assigned ID holder and to protect confidentiality.
- "Paid Service" refers to premium services provided by the "Company" that are available for a fee.
- "Content" refers to creative works produced by the "Company," editors, or members for upload to the "Service" operated by the "Company," which may include videos, images, audio, text, and more, related to the following items:
- a. Stories
- b. Other messages
- c. Time-specific alarms
- d. Other generated information
Article 3 (Posting and Revision of Terms)
- The "Company" shall make the content of these terms and conditions, its name, the representative's name, the address of the business location (including an address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, e-commerce license number, and personal information management officer easily accessible to "Users" by posting it on the initial screen of the "Company" website or app, or through a separate linked page or pop-up screen.
- The "Company" may revise these terms and conditions within the scope that does not violate relevant laws such as the "Act on Consumer Protection in Electronic Commerce," "Act on Regulation of Terms and Conditions," "Framework Act on Electronic Documents and Transactions," "Electronic Financial Transactions Act," "Electronic Signature Act," "Act on Promotion of Information and Communications Network Utilization and Information Protection," "Door-to-Door Sales Act," and "Framework Act on Consumers."
- When revising these terms and conditions, the "Company" shall specify the application date and reasons for revision, and announce the revised terms on its website or app starting from 7 days before the application date until the day before the application date. However, if the changes are unfavorable to "Users," the "Company" shall provide at least 30 days' prior notice. In such cases, the "Company" will clearly compare the previous terms with the revised terms to make them easily understandable to "Users."
- If the "Company" notifies or announces the revised terms and conditions according to the previous clause and informs "Users" that their failure to express disagreement within 30 days will be considered consent, the "Users" will be deemed to have agreed to the revised terms unless they explicitly express their refusal within the stated period.
- If a "User" does not agree to the application of the revised terms and conditions, the "Company" shall not apply the revised terms, and the "User" may terminate the usage agreement.
- When the "Company" revises the terms, the revised terms shall apply only to contracts concluded after the effective date. Contracts concluded prior to the revision shall continue to follow the previous terms unless "Users" explicitly express their wish to apply the revised terms within the notification period, and the "Company" consents to this application.
- These terms and conditions shall apply to all "Users" wishing to use the services. Any "User" who does not agree to or comply with these terms will be prohibited from accessing the "Company's" web or app services. For specific services, the terms of the service provider, not the "Company," may apply (detailed instructions are provided in each service area).
- When accessing the "Company's" web or app and using the services, "Users" are required to review and comply with these terms and related policies and exercise due diligence regarding changes to the terms. The "Company" shall not be held responsible for any damages incurred by "Users" due to ignorance of the revised terms.
- For matters not specified in these terms or for their interpretation, the "Act on Consumer Protection in Electronic Commerce," "Act on Regulation of Terms and Conditions," guidelines for consumer protection in e-commerce specified by the Fair Trade Commission, relevant laws, or established practices shall apply.
Article 4 (Conclusion of the User Agreement)
- The user agreement is concluded when an individual who wishes to become a "Member" (hereinafter referred to as "Applicant") agrees to the terms and conditions, submits a membership application, and the "Company" approves this application.
- The "Company" generally approves the "Applicant’s" request to use the "Service." However, the "Company" may refuse approval or terminate the agreement in the following cases:
- If the applicant previously lost membership under these terms and has not obtained approval for re-registration from the "Company."
- If the applicant uses someone else’s name.
- If false information is provided or the required information is not submitted as specified by the "Company."
- If the applicant is under the age of 14.
- If approval is impossible due to reasons attributable to the "User," or if the application violates other provisions set by the "Company."
- If the application violates relevant laws, public order, or morality.
- If registering as a member would significantly hinder the "Company's" technical operations or is deemed inappropriate based on reasonable judgment by the "Company."
- For applications under paragraph 1, the "Company" may request real-name verification or identity authentication through a specialized agency, depending on the type of "Member."
- The "Company" may postpone approval if there are no available service facilities, technical issues, or other operational concerns.
- If the "Company" refuses or postpones approval under paragraphs 2 and 4, it will generally notify the applicant of the reasons.
- The user agreement takes effect at the moment the "Company" indicates completion of the registration process.
- "Members" must promptly notify the "Company" of any changes to their registered information.
- The "Company" may differentiate usage based on membership levels, such as by limiting usage times, frequency, or available service menus according to its policies.
- The "Company" may impose usage restrictions or graded limitations based on the "Youth Protection Act" and other applicable laws.
Article 5 (Changes to Member Information)
- "Members" may view and edit their personal information at any time through the personal information management screen. However, certain information such as the ID necessary for service management cannot be modified.
- If there are changes to the information provided during membership registration, "Members" must update the information online or notify the "Company" via email or other methods.
- The "Company" is not responsible for any disadvantages caused by the "Member’s" failure to notify the "Company" of changes under paragraph 2.
Article 6 (Obligations to Protect Personal Information)
- The "Company" strives to protect the personal information of "Users" as prescribed by the "Information and Communications Network Act" and other relevant laws. The protection and use of personal information are governed by related laws and the "Company’s" Privacy Policy. However, the Privacy Policy does not apply to linked sites other than the official website of the "Company."
Article 7 (Obligations for Managing "Member" IDs and Passwords)
- The "Member" is responsible for managing their "ID" and "Password" and must not allow third parties to use them.
- The "Company" may restrict the use of an "ID" if it risks leaking personal information, is anti-social or contrary to public morals, or may be mistaken as the "Company" or its operator.
- If a "Member" notices their "ID" or "Password" has been stolen or is being used by a third party, they must immediately update their password and notify the "Company," following the "Company's" guidance.
- The "Company" is not liable for any disadvantages caused by the "Member's" failure to notify the "Company" or comply with its guidance under paragraph 3.
- Except for cases caused by the "Company," it is not responsible for any losses or damages arising from the "Member’s" ID or password being leaked, transferred, rented, or shared.
Article 8 (Notification to "Users")
- Unless otherwise specified, the "Company" may notify "Users" via email, SMS, notifications, app push, or other means provided by the "User."
- For notifications to a large number of unspecified "Users," the "Company" may replace individual notifications by posting the notice on the "Service" bulletin board for at least seven days. However, individual notifications are provided for matters that significantly affect the "User's" transactions.
Article 9 (Obligations of the "Company")
- The "Company" shall not engage in activities prohibited by law or contrary to public morals and shall make every effort to provide continuous and stable "Services."
- The "Company" must implement security systems to protect the personal information (including credit information) of "Users" and comply with its Privacy Policy.
- The "Company" shall establish the necessary personnel and systems to handle "User" complaints or requests for remedies arising from the use of the "Service."
- If the "User’s" complaint or suggestion is deemed valid, the "Company" shall address it. The "User" will be informed of the processing process and results via the bulletin board or email.
Article 10 (Obligations of "Users")
- "Users" must comply with relevant laws, these terms, service guidelines, and notices provided by the "Company" and must not interfere with the "Company's" operations.
- Before purchasing goods, "Users" must verify the detailed information and conditions provided by the "Company." The "User" is responsible for any damages caused by neglecting to verify this information.
- "Users" are responsible for complying with these terms and any notices issued by the "Company" and are liable for damages arising from violations or non-compliance.
- To ensure the safe provision of services, "Users" must cooperate with the "Company." If the "Company" requests an explanation for violations of these terms, "Users" must actively respond.
- If a minor purchases goods or services, the legal representative's consent is required for the transaction to be valid. Without consent, the minor or their legal representative may cancel the purchase.
- "Users" must use their own payment methods for purchases and must not use others' payment methods. Any losses or damages caused to the "Company," rightful owners, payment agencies, or sellers due to unauthorized use will be the "User's" responsibility.
Article 11 (Prohibited Actions by "Users")
- "Users" shall not engage in the following actions:
- Accessing the "Company’s" web, app, or server using packet capture tools or similar programs to view transmission contents between the "Company’s" web, app, and server, or to attempt extracting source code. This includes accessing the "Company’s" systems using any revealed source code (including URLs) or command syntax learned from such programs.
- Using robots, crawlers, spiders, scrapers, macro programs, or other automated or manual processes to extract data without the explicit prior written consent of the "Company," and to monitor, copy, collect, review, organize, or use content and information included in the "Service."
- Violating restrictions in the robot exclusion headers of the "Company’s" systems or circumventing measures intended to prevent or restrict access to the "Company’s" web, app, servers, or services (e.g., repeatedly changing IPs to access systems, bypassing or disabling Captchas with external solutions, etc.).
- Using, copying, displaying, mirroring, framing, or deep-linking the "Company’s" web, app, services, content, branding, page layout, or design without prior written approval.
- Attempting unauthorized access to the "Company’s" systems, accounts, or networks via hacking, password mining, or other means.
- Collecting or misusing personal information, payment details, or accounts of others for unauthorized use of the "Service."
- Acquiring or using points, cash, or coupons in an abnormal way not authorized by the "Company."
- Infringing on the intellectual property rights of the "Company" or third parties.
- Damaging the reputation of the "Company" or third parties or interfering with their operations.
- Publishing or posting obscene, violent, or otherwise inappropriate content that violates public morals.
- Engaging in repetitive purchases without intent to complete transactions.
- Interfering with the operation of the "Service."
- Engaging in any other actions that violate applicable laws.
Article 12 (Provision of "Services")
- The "Company" provides the following services:
- Well-being notification services
- Remote alarm services
- Bulletin board-type services
- Other services developed by the "Company" or provided in partnership with other companies
- Other tasks determined by the "Company"
- The "Company" may divide the "Service" into segments and designate separate usage times for each segment, with prior notice to "Users."
- The "Service" is available 24/7, year-round.
- The "Well-being notification" service includes messages delivered via app notifications, email, or SMS without advertisements. Users can opt-out of receiving notifications at any time without affecting access to other services.
- The "Company" may temporarily suspend "Service" provision for maintenance, replacement, or technical issues, notifying "Users" as per Article 8. If prior notification is not possible, post-notification may be provided.
- The "Company" may conduct periodic inspections as needed, with inspection times announced in advance on the service screen.
- The "Company" provides information regarding individual services, cancellation, and refund policies. "Users" must review this information before using the "Service." If the "Company" acts as an intermediary rather than the direct seller, it is not responsible for policies operated by sellers.
Article 13 (Changes to "Services")
- The "Company" may change all or part of the "Services" provided for operational or technical needs, provided there is a reasonable justification.
- If there are changes to the "Services," such as the content, usage methods, or hours of use, the "Company" will post the reasons, details, and effective date on the initial service screen or a connected page prior to the changes.
- The "Company" may modify, suspend, or change part or all of the services provided free of charge as necessary for policy or operational reasons, without any specific compensation to the "User" unless otherwise stipulated by law.
- If products or services are out of stock or technical specifications change, the "Company" may change the contents of future contracts. In such cases, the changes and the effective date will be announced where the current product or service information is posted.
- If the "Company" changes the content of a contracted "Service" due to reasons such as product shortages or technical specification changes, the "Company" shall promptly notify the "User" at an address where they can be reached.
- In cases under the preceding paragraph, the "Company" shall compensate the "User" for damages incurred. However, this does not apply if the "Company" can prove no intentional or negligent behavior.
Article 14 (Provision of Information and Advertisement Placement)
- The "Company" may provide "Users" with various information deemed necessary for using the "Service" via announcements, email, or other methods. However, "Users" may refuse such emails except for legally required transaction-related information or responses to customer inquiries.
- If the "Company" intends to send information via phone or fax, it will obtain prior consent from the "User," except for "Well-being notifications" via app push or SMS and responses to transaction-related inquiries.
- The "Company" may place advertisements related to the operation of the "Service" on service screens or its website.
- The "Company" sends promotional advertisements only to "Users" who have explicitly agreed to receive marketing information.
- "Users" (including members and non-members) must not modify, edit, or restrict any posts or other information related to the "Service" provided by the "Company."
Article 15 (Copyright of "Posts")
- The copyright of "Posts" published by "Members" within the "Service" belongs to the respective authors.
- "Posts" published by "Members" may be exposed on search results, other services provided by the "Company," or affiliated third parties for promotional or research purposes. For this purpose, "Posts" may be partially edited, copied, or modified.
- In such cases, the "Company" complies with copyright laws, and "Members" can delete, exclude from search results, or set "Posts" as private at any time through customer service or in-service management functions.
- If the "Company" uses "Posts" for purposes beyond their publication in the "Service," the "Company" will explicitly identify the author of the "Post," except in cases of anonymous posts or where the author cannot be identified.
- The "Company" must obtain prior consent from the "Member" through phone, fax, email, or other means to use "Posts" in ways not specified in paragraph 2.
- If "Users" use information posted by the "Company" without entering into a purchase or service agreement, any resulting damages are the sole responsibility of the "Users."
Article 16 (Management of "Posts")
- "Members" must indemnify the "Company" from all legal responsibilities related to posts accessed through the service. The "Company" bears no responsibility for posts provided through the "Service."
- If a "Member's" "Post" falls under any of the following categories or violates applicable laws such as the 「Information and Communications Network Act」 or 「Copyright Act」, the rights holder may request suspension or deletion of the "Post" following the procedures specified by law, and the "Company" shall take necessary actions accordingly:
- Content that defames or slanders another member or a third party
- Content violating public order or public morals
- Content linked to criminal activities or potentially causing religious, political, or social conflicts
- Content infringing on copyrights or other intellectual property rights of the "Company" or third parties
- Content exceeding the posting period specified by the "Company"
- Content objectively unrelated to the relevant screen
- Commercial advertisements, promotional content, or links posted without prior approval from the "Company"
- Content created by unauthorized use of another's account information or personal details, or tampered information originally entered by another
- Content repeatedly posted with identical content, against the intended purpose of posting
- Other content deemed to violate applicable laws
- The "Company" may delete or take temporary actions against "Posts" that violate the preceding clause or applicable laws without prior notice.
- Even without a rights holder's request, the "Company" may delete or take temporary actions against "Posts" if there is a reasonable basis to believe they infringe on rights or violate the "Company's" policies or applicable laws.
- The detailed procedures for this article shall comply with the "Post Suspension Request Service" established by the "Company" within the scope prescribed by the 「Information and Communications Network Act」 and the 「Copyright Act」.
- Post Suspension Request Service: yiyolcorp@gmail.com
Article 17 (Attribution of Rights)
- The copyrights and intellectual property rights of the "Service" belong to the "Company," except for "Posts" created by "Members" or works provided under partnership agreements.
- Regarding the "Service," the "Company" grants "Members" only the usage rights for accounts, "IDs," "Content," "Cash," etc., in accordance with the terms set by the "Company." "Members" may not transfer, sell, pledge, or otherwise dispose of these rights.
Article 18 (Purchase Application)
- "Users" may apply for purchases through the "Service" using the following or similar methods:
- Selecting goods or services
- Confirming user information and selecting delivery details and payment methods
- Requesting confirmation and approval from the "Company" or "Seller"
- The "Company" shall provide the following information in an easily understandable manner when the "User" submits a purchase application and take the necessary steps to request approval from the "Seller." However, for "Members," items 3 and 5 may be exempted.
- Searching and selecting goods or services
- Details of the "Seller," including name, representative, address, phone number, email address, and other required information as per the 「Act on Consumer Protection in Electronic Commerce」
- Input of the "User's" name, address, phone number, email address (or mobile number), etc.
- Confirming terms and conditions for each product, including cancellation rights, delivery fees, installation costs, and other potential expenses
- Indicating agreement to these terms and confirming or rejecting item 3 (e.g., by clicking a checkbox)
- Submitting a purchase application and confirming it, or agreeing to the "Company's" confirmation
- Selecting a payment method
- If the "Company" needs to provide a buyer's personal information to a third party, the following must be disclosed to and consent obtained from the buyer: 1) the recipient, 2) the purpose of use, 3) the specific personal information to be shared, and 4) the retention and usage period. The same applies to any changes to these details.
- If the "Company" outsources the handling of the buyer's personal information to a third party, it must disclose to the buyer: 1) the recipient of the outsourced task, and 2) the details of the task. Consent must also be obtained, except where permitted under the 「Personal Information Protection Act」 for service fulfillment or user convenience through a Privacy Policy notification.
Article 19 (Formation of Contracts)
- The "Company" shall take necessary actions to request approval from the "Seller" regarding the "User's" purchase application as described in Article 18. The "Seller" may reject the application in the following cases. For contracts with minors, the "Seller" must inform the minor or their legal guardian that the contract can be canceled without consent from the legal guardian.
- If the application contains false, incomplete, or erroneous information
- If a minor applies to purchase goods or services prohibited under the Youth Protection Act, such as tobacco or alcohol
- If the "Company" deems the application technically or operationally problematic
- If the application violates applicable laws or government guidelines
- The purchase contract is deemed formed at the moment the "Company" indicates purchase completion in the purchasing process.
- The "Seller's" indication of approval shall include confirmation of the purchase application, availability of the product or service, and information about corrections or cancellations.
Article 20 (Payment Methods)
- "Users" may pay for goods or services purchased through the "Service" using one of the following methods permitted by the "Company." The "Company" shall not impose any additional fees on the payment beyond the price of goods or services and shall take all necessary measures to protect the "User's" payment under applicable laws.
- Payment by various cards, including prepaid cards, debit cards, and credit cards
- Payment using cash or mileage provided by the "Company"
- Payment using gift cards or partnership points issued or approved by the "Company"
- Bank transfer (online transfer, virtual account)
- Other electronic payment methods approved by the "Company"
Article 21 (Confirmation of Receipt, Modification, and Cancellation of Purchase Application)
- When the "Company" receives a purchase application from a "User," it shall send a confirmation of receipt to the "User." This notification will be made using the methods specified in Article 8 [Notification to "Users"].
- Upon receiving the confirmation of receipt, the "User" may immediately request modifications or cancellations of the purchase application if there is a discrepancy in their intent. The "Company" shall promptly process such requests if received before shipment. However, if payment has already been made, the provisions of Article 24 regarding withdrawal of application shall apply.
Article 22 (Supply of Goods, etc.)
- Unless otherwise agreed between the "Company," the "Seller," and the "User" regarding the timing of supply, the "Company" and the "Seller" shall take necessary steps, such as order preparation and packaging, to ensure that goods are shipped within seven days of the "User's" application. If the "Company" has already received partial or full payment, the necessary steps must be taken within three business days from the date payment was received. The "Company" shall provide appropriate measures for the "User" to check the supply procedures and progress.
- Notwithstanding paragraph 1, if there is a separate agreement between the "User" and the "Seller" regarding the timing of supply, that agreement shall prevail. In such cases, the "Company" shall take appropriate measures to enable the "User" to check the supply procedures and progress.
- The "Seller" shall specify the delivery methods, the party responsible for delivery costs by method, and the delivery periods for the goods purchased by the "User."
Article 23 (Refunds)
- If the "Company" or the "Seller" cannot deliver or provide goods due to reasons such as stock shortages, they shall promptly notify the "User" and, if payment has already been received, refund the amount within three business days or take the necessary actions for a refund.
Article 24 (Withdrawal of Application, etc.)
- A "User" who has entered into a contract for the purchase of goods, etc., with a "Seller" may withdraw the application within seven days from the day they receive the contract details in writing, as stipulated in Article 13(2) of the 「Act on Consumer Protection in Electronic Commerce」. If the supply of goods occurs after the receipt of such documentation, the withdrawal period starts on the day the goods are supplied. However, if other provisions in the 「Act on Consumer Protection in Electronic Commerce」 apply to withdrawal, those provisions shall prevail.
- A "User" cannot return or exchange goods in the following cases after receiving them:
- If the goods are lost or damaged due to reasons attributable to the "User" (except for cases where the packaging is damaged to check the contents of the goods).
- If the value of the goods has significantly decreased due to use or partial consumption by the "User."
- If the value of the goods has significantly decreased to the extent that resale is difficult due to the passage of time.
- If the packaging of goods that can be reproduced into similar goods is damaged.
- If the provision of digital content, as defined in Article 2(5) of the 「Framework Act on the Promotion of Cultural Industries」, has commenced (except for cases involving divisible services or digital content that has not yet been provided).
- Other cases specified in the 「Act on Consumer Protection in Electronic Commerce」 that restrict withdrawal of applications.
- For items 2 to 5 above, if the "Seller" did not clearly indicate the limitations on withdrawal or provide trial products, the "User" is not restricted from withdrawing the application.
- Notwithstanding paragraphs 1 and 2, if the goods are different from their descriptions or advertisements, or the contract terms are not met, the "User" may withdraw the application within three months of receiving the goods or within 30 days of discovering the issue.
Article 25 (Effects of Withdrawal of Application)
- If the "Seller" receives returned goods from the "User," the "Company" shall refund the payment within three business days. If the refund is delayed, the "Company" shall pay interest for the delay, calculated at the interest rate determined by the Fair Trade Commission.
- If the "User" paid with a credit card or electronic payment method, the "Company" shall immediately request the relevant payment provider to suspend or cancel the billing for the goods.
- The "User" is responsible for the return costs associated with the withdrawal of the application. The "Seller" may not claim penalties or damages for the withdrawal. However, if the goods are returned because they differ from their descriptions or advertisements, or the contract terms are not met, the "Seller" shall bear the return costs.
- If the "User" bore shipping costs for the goods, the "Company" and "Seller" shall clearly indicate who is responsible for those costs upon withdrawal of the application.
Article 26 (Termination and Cancellation of Contracts)
- A "Member" may terminate the usage agreement at any time through the customer center or account management menu on the initial service screen. The "Company" shall process the termination immediately in accordance with applicable laws. However, the "Member" must complete, withdraw, or cancel all sales and purchase procedures before notifying of termination. Any disadvantages arising from such withdrawal or cancellation shall be borne by the "Member."
- Upon termination of the agreement, all data of the "Member" will be deleted immediately, except for cases where the "Company" is required to retain the information under applicable laws or its Privacy Policy.
- If a "Member" terminates the agreement, all "Posts" created by the "Member" in their account will be deleted. However, posts made on public bulletin boards or in content owned by others will not be deleted, so the "Member" should delete them before terminating the agreement.
- The "Member" shall bear all disadvantages resulting from the termination of the usage agreement. Upon termination, the "Company" may revoke any free benefits provided to the "Member."
- The "Company" may terminate or restrict the membership if the "Member" engages in any of the following:
- Providing false information during registration
- Failing to pay for goods, services, or debts related to service use
- Interfering with others' use of the "Service" or stealing their information
- Engaging in actions prohibited by law or these terms, or contrary to public morals
- Deliberately disrupting the "Company's" business activities
- If the same violations are repeated twice or more, or if the "Member" does not correct the violations within 30 days, the "Company" may terminate the agreement.
- If the "Company" terminates the agreement, it shall notify the "Member" and provide at least 30 days for the "Member" to explain their actions. However, this may be waived if specified in these terms or the operational policies.
- The "Member" is responsible for damages resulting from the termination of the agreement if they are at fault. The "Company" is not liable for such damages unless otherwise stipulated by law.
Article 27 (Usage Restrictions, etc.)
- The "Company" may restrict a "Member's" use of the "Service" in stages, such as warnings, temporary suspension, or permanent suspension, if the "Member" violates their obligations under these terms or disrupts the normal operation of the "Service."
- Notwithstanding the preceding clause, the "Company" may permanently suspend use immediately for violations of laws such as the Resident Registration Act (identity or payment fraud), Copyright Act or Computer Program Protection Act (illegal software distribution), Information and Communications Network Act (illegal communication or hacking), malware distribution, or exceeding access authority. In such cases, any "Cash" or benefits acquired through the "Service" will be forfeited, and no compensation will be provided.
- The conditions and details of restrictions under this clause shall be governed by the usage restriction policy and operational policies of individual services.
- When restricting "Service" usage or terminating a contract under this clause, the "Company" shall notify the "User" in accordance with Article 8 [Notification to "Users"].
- A "Member" may file an objection to usage restrictions under the procedures established by the "Company." If the objection is deemed valid, the "Company" will promptly reinstate "Service" access.
Article 28 (Compensation for Damages)
- If a "User" causes damage to the "Company" by violating these terms, the "User" shall compensate the "Company" for any resulting damages.
- If the "Company" faces claims, lawsuits, or other objections from third parties or other "Users" due to illegal actions or violations of these terms by the "User" during "Service" usage, the "User" shall indemnify the "Company" at their own expense. If the "Company" cannot be indemnified, the "User" shall compensate the "Company" for any resulting damages. However, the "Company" shall be liable for damages caused by its intentional or gross negligence, in accordance with applicable laws such as the Civil Code.
Article 29 (Limitation of Liability)
- The "Company" shall not be liable for failure to provide the "Service" due to force majeure, such as natural disasters.
- The "Company" shall not be responsible for "Service" usage issues caused by the "User's" fault, including prohibited actions outlined in Article 11 [Prohibited Actions by "Users"].
- The "Company" is not responsible for the reliability or accuracy of information, data, or facts posted by "Users" related to the "Service."
- The "Company" is not liable for transactions conducted between "Users" or between "Users" and third parties via the "Service."
- Products managed and operated by "Sellers" fall under their responsibility. If the "Company" acts as an intermediary, liability for product defects or issues remains with the "Seller," except for service-related operational issues.
- The "Company" is not responsible for the use of free "Services" unless otherwise specified by law.
- The "Company," its employees, and agents shall not be liable for damages arising from the following unless caused by intentional or gross negligence:
- Damages due to false or inaccurate "Member" information
- Personal damages occurring during access to or use of the "Service"
- Damages from illegal access to or use of the server by third parties
- Damages from illegal interference or interruption of server transmissions by third parties
- Damages caused by viruses, spyware, or other malicious programs illegally transmitted or distributed via the "Service"
- Damages caused by transmission errors, omissions, or data destruction
- Civil or criminal liability arising from defamation or illegal activities occurring during "Service" usage among "Members"
Article 30 (Relationship Between Linked Companies and Subsidiary Companies)
- When an upper-level website and a lower-level website are connected via hyperlinks (including text, images, and animations), the former is referred to as the linked company (website), and the latter as the subsidiary company (website).
- If the linked company explicitly states on its homepage or at the connection point that it does not guarantee responsibility for transactions conducted independently by the subsidiary company with "Users" concerning goods or services provided, the linked company does not bear responsibility for such transactions.
Article 31 (Dispute Resolution)
- The "Company" establishes and operates a compensation processing mechanism to address legitimate opinions or complaints raised by "Users" and to compensate for any damages incurred.
- The "Company" prioritizes the processing of complaints and opinions submitted by "Users." However, if prompt processing is difficult, the "Company" shall immediately notify the "User" of the reasons and the processing schedule.
- For disputes arising between the "Company" and the "User" regarding electronic commerce, if the "User" requests damage relief, the matter may be resolved through a dispute mediation agency designated by the Fair Trade Commission or the city/provincial governor.
Article 32 (Governing Law and Jurisdiction)
- All lawsuits arising between the "Company" and the "User" shall be governed by the laws of the Republic of Korea.
- For disputes arising between the "Company" and the "User," lawsuits shall be filed in the court having jurisdiction over the "User's" address at the time of filing, or if no address exists, the court having jurisdiction over the "User's" residence. If the "User's" address or residence is unclear, the jurisdiction shall be determined under the Civil Procedure Act.
- For "Users" whose address or residence is outside Korea, notwithstanding the preceding clause, disputes shall be subject to the jurisdiction of the Seoul Central District Court in the Republic of Korea.
Article 33 (Special Provisions)
- Matters not specified in these terms and conditions shall be governed by the 「Basic Act on Electronic Commerce」, 「Electronic Signature Act」, 「Act on Consumer Protection in Electronic Commerce」, and other relevant laws.
Supplementary Provisions
- These terms and conditions shall take effect from October 8, 2024.